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The things salon and spa owners actually ask before they switch. If your question is not here, book a demo and we will answer it on a setup like yours.
Days, not months. Most salons are running within a week. You add your services, set your hours, pair an iPad, and you are live. There is no drawn-out implementation project and no consultant required.
An iPad is all you need for the in-store kiosk, and you likely already have one. Clients can also check in on their own phone through a simple link, so a kiosk is optional. Your front desk runs CheckIn in any modern web browser, no special equipment.
Yes. We walk you through setup and show your team how the queue, kiosk and loyalty work on a layout like yours. The interface is built so front desk staff pick it up in a single shift, not a training week.
No lock-in. Your services, clients and history are yours, and your data exports any time you want it. We would rather earn the renewal than trap you in a term.
No. CheckIn is built walk-in first. A client joins a live queue from the kiosk or their own phone, sees their position and an estimated wait, and you serve them in order. No appointment required.
Yes. CheckIn blends scheduled bookings and walk-ins in one queue, so your day flows as a single ordered list instead of two systems fighting each other. Each visit moves through a clear lifecycle: waiting, assigned, on-chair, completed.
Yes. A client can leave the queue temporarily, grab a coffee, and keep their spot. A grace window with capped extensions keeps the line fair for everyone still waiting.
Yes. Check in a party or family as a set, so a group of friends arriving together stay together in the queue.
Yes. CheckIn is multi-location first. One account owns many shops, each with its own branding, working hours and settings. You can switch between locations without logging out.
Yes, and not just hidden in the interface. Every location's data is isolated at the database level, so one shop can never see another shop's queue, clients or numbers.
Yes. An org-wide overview rolls up bookings, revenue and clients across every location in one view, while per-shop dashboards keep the detail for each site. You run one shop or fifty from the same login.
No. Clients check in on an in-store iPad or on their own phone through a simple link. There is nothing to download and no account to create.
No. We never take a cut of your revenue, and we do not charge per booking. Your clients are yours. CheckIn is the software you run your front-of-house on, not a marketplace that rents your customers back to you.
Yes, both come built in. Every completed visit builds a client record automatically and awards loyalty points, with a rewards catalogue you control. There is no separate CRM or loyalty app to buy or connect.
Yes. Your audit logs export to CSV or JSON whenever you need them, covering the tracked activity across your business. Your records stay portable, not locked inside CheckIn.
Pricing depends on how many locations you run and what you need. Book a demo and we will put together pricing for your exact setup, with no obligation.
Yes. You bring your own Twilio, SendGrid or Birdeye keys, and CheckIn stores them encrypted. You keep your sender identity and your messaging rates, and you are never locked into a markup on every text.
Book a 20-minute demo and we’ll show you the queue, kiosk and loyalty running on a setup like yours.