Walk-ins and appointments in one calm flow

Yes. CheckIn blends booked treatments and walk-in guests in one flow. Appointments move through a clear lifecycle while walk-ins join a live queue, and your front desk sees the whole day in a single view.

When a guest joins the live queue they get a real position in line and a wait time, so the person who wants a quick add-on after a treatment knows exactly where they stand. No clipboard, no guessing at the desk.

That is the point. Guests can check themselves in at a kiosk or on their own phone, the queue updates live across every screen, and your team works the line instead of fielding who is next. The arrival stays serene even when the room is full.

Yes. Every guest who checks in becomes a CRM record automatically, with visit history and preferences, so your therapists can greet returning guests by name and pick up where the last visit left off.

Yes. CheckIn is multi-location first. One account runs every spa, each with its own branding, hours and data, plus an org-wide roll-up across all of them.