Loading
Loading
CheckIn connects to the providers you already trust. Add your own Twilio, SendGrid and Birdeye credentials, stored encrypted, so messaging runs through your accounts with no markup from us.
Plenty of salon platforms resell messaging and quietly mark it up. CheckIn does the opposite: you connect your own provider accounts and stay in control of every channel.
You connect your own Twilio, SendGrid and Birdeye accounts. CheckIn never sits between you and your provider, so the relationship stays yours.
Texts and emails are billed by your provider at their rate. We do not resell SMS or add a per-message fee on top, so you keep the margin.
Every key you add is encrypted before it is stored. Sensitive credentials are never kept in plain text inside the platform.
Provider settings live at the business level, so each account wires up its own channels. Run one shop or many from the same place.
Three providers cover the messaging and reputation work most salons and spas need. More are on the way.
SMS
Send text messages through your own Twilio account. Add your credentials in settings and outbound SMS goes out under your number.
Transactional email
Wire up SendGrid for transactional email so messages send from your own domain and sender identity, not a shared address.
Reputation
Customer records carry the reputation fields a review workflow needs. Review display is here today; automated review collection is coming soon.
On the roadmap
We are adding more providers over time. Tell us which tools your team relies on and we will factor them into what comes next.
Setup lives in your settings and takes minutes. No middleware, no contracts with us for the messaging itself.
Open your business settings and paste in the credentials for the providers you want to use. No developer and no extra integration platform required.
The moment you save, each key is encrypted before it is stored. Your credentials stay protected and are only used to send on your behalf.
From then on, texts and emails route through your own Twilio and SendGrid accounts, billed at your provider rate with nothing added on top.
Want to see it wired up on a setup like yours? A short demo walks through where keys live, how they stay encrypted, and what your team sees once messaging is on.
The honest details on accounts, security and cost.
Yes. CheckIn uses a bring-your-own-keys model, so you connect your own Twilio, SendGrid and Birdeye accounts. That keeps every provider relationship, and the billing, in your name.
Yes. Every key you add is encrypted at rest before it is stored, so credentials are never kept in plain text. Provider settings are scoped to your business, and access is governed by your team roles.
You pay your provider directly at their standard rate. CheckIn does not resell SMS or email and adds no per-message markup, so the messaging cost is whatever Twilio or SendGrid charges your account.
Twilio, SendGrid and Birdeye are connected today, with Birdeye-style review collection coming soon. We are adding more providers over time and weigh requests from salons and spas already using CheckIn.
Book a 20-minute demo and we’ll show you the queue, kiosk and loyalty running on a setup like yours.