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For med spas
A premium front desk with a real client record behind it
CheckIn runs the front of house for your med spa: every guest becomes a known client, bookings and walk-ins share one flow, and role-based access keeps the right details in front of the right staff.
- Client record that follows the guest across every visit
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- Client record that follows the guest across every visit
- Apps your clients install before they arrive
- 0
- Apps your clients install before they arrive
- Of front-desk access set by role, not guesswork
- 0%
- Of front-desk access set by role, not guesswork
Client CRM
Every walk-in becomes a known, returning client
CheckIn builds a real client database automatically from your queue, one identity across all your locations, with visit history, stats and loyalty status.
- Tenant-wide client identity with per-shop activity
- Visit history and engagement stats per client
- Phone and email de-duplication, no five records for one person
- Zero manual data entry to start your CRM
Bookings
Walk-ins and appointments in one flow
Beyond pure walk-ins, CheckIn manages scheduled bookings through a clear six-stage lifecycle, with per-staff assignment and a live view of the day.
- Full lifecycle: waiting → assigned → on-chair → completed
- Per-staff assignment and an at-a-glance day view
- Cancellation handling with preset reasons
- Updates live across every device
Security & access
Enterprise-grade control, built in
Role-based access, an append-only audit trail and encrypted sensitive data mean the right people see the right things, and everything important is logged.
- Five roles with a clear privilege hierarchy
- Append-only audit trail, exportable to CSV or JSON
- PIN, password and device-trust authentication
- Per-location data isolation at the database level
What salon owners say
The front desk finally has one screen for everything. We can see the day, pull up a client in seconds, and the team only sees what their role should.
Questions, answered
Does CheckIn keep a full client record for a med spa?
Yes. Every guest who checks in becomes a client record automatically, with visit history, stats and loyalty status, so your team greets returning clients by name and picks up where the last visit left off.
Can we run bookings and walk-ins together?
Yes. Scheduled bookings and walk-in arrivals run through the same flow, so the front desk sees one live view of the day instead of switching between a calendar and a paper list.
Can we control which staff see which client details?
Yes. CheckIn uses role-based access with a clear privilege hierarchy, so owners and managers see the full picture while front-desk and chair staff see only what their role needs.
Is the client database ours to keep?
Yes. Your clients are yours. The CRM builds automatically from your own front desk, with phone and email de-duplication so one person never becomes five records.
Can I run more than one med spa location?
Yes. CheckIn is multi-location first, so each med spa has its own branding, hours and data, with one identity per client across the whole group and a roll-up view for the owner.
Bring CheckIn to your med spa
Book a 20-minute demo and we’ll show you CheckIn running on a med spa like yours.