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Loyalty
Turn first-time walk-ins into regulars
CheckIn is a built-in loyalty engine that awards points automatically on every completed visit, so your salon rewards repeat clients without a separate app or paper punch cards.
Punch cards get lost. Loyalty apps get ignored.
Most salons want to reward their regulars, but the tools make it hard. Paper punch cards live at the bottom of a handbag and never come back. Bolt-on loyalty apps ask clients to download yet another thing and sign up at the worst possible moment, mid-visit, while a tech is waiting.
So the program quietly dies. Front desk forgets to stamp the card. Nobody knows who is one visit away from a free service. The clients you most want to keep walk out the same as a one-time stranger.
CheckIn fixes the gap by tying loyalty to the visit itself. Points are calculated and awarded the moment a service is marked complete, with no stamping, no app, and no extra step for your team.
How CheckIn loyalty works
- 1
Turn on the program
Enable loyalty for your business and set your points-per-dollar rate. The rate is fully configurable, so you decide how fast clients earn.
- 2
Clients opt in
Enrollment is per client. A client opts into the program once, and from then on every visit they complete starts earning points.
- 3
Points earn automatically
When a service is marked complete, CheckIn awards points as floor(price times points-per-dollar). Nobody has to remember to stamp anything.
- 4
Build your rewards catalog
Define the rewards clients can redeem, either for one shop or across all your locations. You control what a reward costs in points and what it unlocks.
- 5
Clients see and redeem
Balances show right at the kiosk during check-in, so clients see how close they are. Redeeming a reward draws the points down cleanly.
- 6
Reverse a mistake
If a redemption was an error, reverse it. The points return to the client and the activity log keeps the full record straight.
Everything in the loyalty engine
Automatic earning on every visit
Points are awarded the instant a visit is completed, with no manual entry. There is nothing for your front desk to remember and nothing for the client to scan.
Configurable points-per-dollar
Points are computed as floor(price times your rate), so a higher-ticket service earns more. Set the rate to match how generous you want the program to be.
A rewards catalog you define
Build the list of rewards clients can redeem and set the point cost of each. Scope a reward to one shop or make it available across every location.
Clean redemption with reversal
Redeeming a reward draws points down in one step. If something was logged by mistake, reverse it and the balance is restored without a workaround.
Balances at the kiosk
Clients see their points balance while they check themselves in, so the reward feels real and close instead of buried in an app they never open.
Per-client opt-in enrollment
Clients enroll into the program on their own record, so you reward people who chose to join rather than blasting points at anonymous one-offs.
Full points activity log
Every earn, redemption, and reversal is recorded, giving you an honest audit trail of how points moved and why a balance is what it is.
No third-party app required
Loyalty is part of CheckIn, not a separate subscription wired in later. One platform runs your queue, your kiosk, and the points behind both.
Who it is for
Nail salons
High-volume, walk-in-heavy shops where a quick automatic reward is what brings a client back instead of trying the salon next door.
Day spas and head spas
Premium experiences where loyalty should feel calm and effortless, with the balance surfacing naturally at check-in rather than through a pushy sign-up.
Multi-location salon groups
Brands that want one rewards catalog across every location, or shop-specific rewards where it makes sense, all from a single account.
Salons of every kind
Hair, beauty, lash and brow, waxing, blow-dry, and massage and wellness businesses that live on repeat clients and want loyalty built in.
Questions, answered
How do clients earn loyalty points with CheckIn?
Points earn automatically on every completed visit. When a service is marked complete, CheckIn awards points equal to floor(price times your points-per-dollar rate). There is no stamping, no scanning, and no separate app for the client.
Is CheckIn loyalty a separate app clients have to download?
No. Loyalty is built into CheckIn. Clients opt in once on their own record, and their points balance shows right at the kiosk during check-in. There is no third-party loyalty app to install or pay for.
Can I set how many points a visit is worth?
Yes. The points-per-dollar rate is fully configurable. Points are calculated as floor(price times your rate), so a higher-ticket service earns more points, and you decide how generous the program is.
Can I run different rewards at different salon locations?
Yes. You build a rewards catalog and can scope each reward to a single shop or make it available across all your locations, all from one account.
What happens if a reward is redeemed by mistake?
A redemption can be reversed cleanly. The points return to the client and the points activity log keeps a complete record of the earn, the redemption, and the reversal.
Where do clients see their points balance?
Clients see their loyalty balance at the kiosk while they check themselves in, so the reward feels immediate and within reach instead of hidden away.
See CheckIn on your own salon’s flow
Book a 20-minute demo and we’ll show you the queue, kiosk and loyalty running on a setup like yours.